shipping + returns

The less-glamorous but important stuff.

Here is the quick version of shipping, returns, and order help for Hello Kiya.

Processing

Physical orders are processed as quickly as possible. Processing times may vary during launches and busy seasons.

Shipping options and delivery estimates are shown at checkout when available.

Return eligibility depends on the product type and condition. Digital items are usually final sale.

If something arrives damaged or incorrect, contact support with your order number and photos if applicable.